Salon Amici Cancellation Policy
Your appointments are very important to Salon Amici, and are reserved especially for you. We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24 hours notice for cancellations.
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 24-48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply.
- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
- “NO SHOWS” will be charged 100% of the reserved service amount.
- Appointments made within the 24 hour period that need to cancel must be cancelled within 4 hours of appointment or will result in a charge equal to 50% of the reserved service amount.
- Multiple services not cancelled 24 hours in advance will be charged 100% of the reserved service amount. 50% of your multiple services may be charged to your credit card to reserve the appointment time.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our schedule filled, thus better serving everyone. Salon Amici policies are presented and provided in the best quality and tradition of excellent service for our established and future clientele. Thank you for viewing and supporting our policy criteria.
As a courtesy, we will call and confirm your service appointments two business day prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.
CLIENTS RECEIVE DISCOUNTS WHEN SALON CANCELS
At Salon Amici, we stand by our policies, and we feel that it is only fair that we honor the same policies to our clients. If the salon has to cancel an appointment less than 24 hours before the appointment is scheduled, we will honor 50% off on your next service. If the cancellation is due to situations that are out of our control such as power outages, weather related closings, etc., that require the salon to close during
regular business hours, we would gladly reschedule your appointment. The 50% discount will not apply.